ShortPoint - Notice history

Status updates and service availability

ShortPoint enables anyone to design gorgeous intranet sites that integrate seamlessly with SharePoint, Microsoft Teams, and SAP.

All systems operational

Website - Operational

100% - uptime
May 2023
Jun 2023
Jul 2023

Notice history

Jul 2023

ShortPoint Demos Website
  • Update
    Update

    Apologies for the temporary unavailability of our demos website (https://demos.shortpoint.com) last Sunday, July 2, 2023.

    We are pleased to inform you that the issue has been resolved, and the website is up and running smoothly once again.

    Thank you for your patience.

  • Resolved
    Resolved

    Apologies for the temporary unavailability of our demos website (https://demos.shortpoint.com) last Sunday, July 2, 2023.

    We are pleased to inform you that the issue has been resolved, and the website is up and running smoothly once again.

    Thank you for your patience.

ShortPoint Licensing Services
  • Resolved
    Resolved

    We apologize for the inconvenience caused by the temporary disruption of our license services last Sunday, July 2, 2023.

    We understand the importance of our services to your operations, and we want to assure you that the issue has been resolved.

    If you continue to experience any issues or have any questions, please don't hesitate to reach out to our support team.

    Thank you.

  • Investigating
    Investigating

    We apologize for the inconvenience caused by the temporary disruption of our license services last Sunday, July 2, 2023.

    We understand the importance of our services to your operations, and we want to assure you that the issue has been resolved.

    If you continue to experience any issues or have any questions, please don't hesitate to reach out to our support team.

    Thank you.

Jun 2023

RSS feed connection is temporarily down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    RSS feed connection was temporarily down due to TLS handshaking failure between ShortPoint endpoints

May 2023

Focus Mode button is not visible on modern SharePoint pages
  • Resolved
    Resolved

    All users are able to solve this issue with republishing their Theme Builder customizations. Navigate to your ShortPoint Dashboard and open Theme Builder.

    Make the Republish button active (e.g navigate to Background option) and hit the Republish button. It will reapply the Theme Builder settings and fix the issue with Focus Mode.

  • Investigating
    Investigating

    We are currently experiencing issue with Focus Mode button not displayed on modern pages. Focus Mode is active, but expend button is not visible after updating to 8.0.18.209 ShortPoint Beta version.

    Environment: SharePoint O365;
    ShortPoint Version: 8.0.18.209.

    Our team is working on fixing this issue, and we will update you here once we have solution for it.

SharePoint Hub Navigation Displays Vertically
  • Resolved
    Resolved

    We're pleased to announce that the issue with the Hub navigation displaying vertically has been successfully resolved in our latest beta version released (8.0.18.210).

    Thank you for your patience and understanding throughout the process.

  • Monitoring
    Monitoring

    We want to keep you updated on the progress of our ongoing investigation about this issue. While we continue to delve into the matter to identify the root cause and implement a permanent fix, we are pleased to announce that we have developed a temporary workaround that you can utilize in the meantime.

    Please refer to this article: Title: Known Issue: SharePoint Hub Navigation Displays Vertically

    Please note that this workaround is intended as a temporary solution while we continue our investigation. We appreciate your patience and understanding as we work diligently to resolve the underlying issue and provide a permanent fix.

  • Investigating
    Investigating

    We are currently experiencing an issue with SharePoint Hub Navigation where the menus are being displayed vertically.

    We are presently engaged in conducting a comprehensive investigation into the matter, aiming to identify the underlying cause. Rest assured, we will keep you informed and provide updates as soon as we have successfully determined the root cause.

May 2023 to Jul 2023

Next