ShortPoint - Notice history

If you are currently using ShortPoint People Search connection on any of your Design Elements and are encountering issues with the connection – whether it's a failure to display data or an inability to connect altogether – please be informed that this is likely due to an ongoing issue with SharePoint Search Crawling.

Upon investigation, we have identified reliable sources indicating that Microsoft has implemented an update, rendering the ShortPoint People Search connection ineffective. For detailed information on this incident, please navigate to your Office 365 Admin page > Health > Service Health > SharePoint Online. Here, you will find advisories and comprehensive details regarding the observed performance degradation.

Additionally, you can refer to the following link to explore reports from other SharePoint users who may be facing similar issues: https://techcommunity.microsoft.com/t5/sharepoint/sharepoint-search-rest-api-people-sourceid-gives-0-results/m-p/4048999#M78516

Rest assured, our team is actively monitoring this situation, and we commit to providing timely updates as we receive more information. We understand the impact this may have on your pages, and we appreciate your patience and understanding.

Thank you for your cooperation.

We are currently experiencing an issue with our latest package 8.2.1.116 where an old ShortPoint Design Element with connection that fetches data from a SharePoint list/library shows a shimmer display on preview and when the page is published.

In the connection settings of the Design Element, it may show that the connection is successful but it won't show any data. A workaround that can be applied is to reconnect it from the list/library, but there is a chance that it won't display properties such as Images.

Please know that we are actively working on a resolution for this issue and rest assured that we will address it as soon as possible.

If you happen to experience this issue, kindly submit a support ticket here: ShortPoint Support

We will be happy to assist you.

Thank you and we do appreciate your patience.