ShortPoint - Notice history

We want to provide an important update regarding the Chrome update issue affecting ShortPoint contents on your SharePoint pages. For SharePoint 2019 and Microsoft 365 customers, we have released version 8.3.4.599, which includes the fix for this issue.

If Auto Update is enabled in your ShortPoint Dashboard, this version will be installed automatically. For assistance with updating, please reach out to our support team. For those using SharePoint 2013/2016, we have provided a JavaScript code solution that can be found on the article below.

Please refer to this link: Known Issue: ShortPoint Web Parts Showing Blank After Recent Chrome Browser Update (127.0.x)

We appreciate your patience and understanding as we work through this issue.

We have identified a comprehensive solution for SharePoint 2013 and SharePoint 2016 on-premise customers, as detailed extensively in the article:

Known Issue: ShortPoint Web Parts Showing Blank After Recent Chrome Browser Update (127.0.x)

Additionally, for the SharePoint Framework (SPFx) customers polyfilled versions of their existing ShortPoint versions were deployed to enhance compatibility and performance.

For more detailed information, please refer to the same article link posted above.

Thanks again for your patience.

We have identified that the issue occurs when Design elements with visibility settings (both device and people/group visibility) are applied. These elements may display as blank or with loading shimmers.

We are continuing to investigate and will provide further updates as soon as possible.

Thank you for your patience.