ShortPoint - Notice history

We would like to provide an important update to announce the release of Edge version 120. This update addresses the issue many of you faced when accessing your SharePoint sites and the ShortPoint demos web site, resolving the "Aw, Snap!" error.

To ascertain your Edge version, kindly navigate to: edge://settings/help. Should you find that your version has not yet updated, rest assured that Edge deploys updates in batches, and your system will receive it sooner.

We also want to thank you for your patience and cooperation in helping us tackle this issue. We are now going to resolve this case, but if you encounter any further issues or need assistance, please don't hesitate to reach out.

We recently faced an issue with Chromium browsers (Chrome and Edge) where an error message appeared when accessing our ShortPoint demos page or SharePoint pages, attributed to an update in Chromium browsers affecting Web Accessibility.

We're delighted to share that Chrome browsers have released version .120, addressing this page crashing issue. To verify your browser version, please visit: chrome://settings/help using your Chrome browsers.

Please be aware that Chrome distributes updates in batches, so you may not have received this version yet. Rest assured, it should be available to you soon.

We will provide another update once the same version is released for the Edge browser.

Thank you for your understanding and cooperation as we work through this matter. Your patience is greatly appreciated.

We wanted to post an update about this issue with the STATUS_STACK_OVERFLOW or RESULT_CODE_HUNG error message you are seeing when accessing your SharePoint sites or our ShortPoint Demos website using an Edge or a Chrome browser.

After doing further investigation, it appears that the issue is with the recent updates that Chromium browsers had recently released. We are able to replicate this issue on our end, and we found that it is replicable when you have the Web Accessibility turned on in the browser itself.

We already have a ticket logged to Chromium support, and we provided them information how to replicate the issue as well. Please see below the tickets we have logged for your reference:

https://bugs.chromium.org/p/chromium/issues/detail?id=1487583&can=2&q=STATUS_STACK_OVERFLOW https://bugs.chromium.org/p/chromium/issues/detail?id=1493980&q=Result_CODE_HUNG&can=2#makechanges

As a workaround, you can disable Web Accessibility feature temporarily. To find this setting, you can access this URL in your browser:

Chrome: chrome://accessiblity

Edge: edge://accessibility.

Then, uncheck the Web Accessibility option.

This should resolve the issue for you. Per our testing, we also found that this issue has been fixed in Chrome Canary.

Please know that we are closely monitoring this issue, and we will be sending another update once the issue has been fixed.

Appreciate your patience on this matter.