ShortPoint - News Connections breaking the load of SharePoint WebPart in Internet Explorer browser on SharePoint 2019 – Incident details

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News Connections breaking the load of SharePoint WebPart in Internet Explorer browser on SharePoint 2019

ResolvedPartial outage42 hours 15 minutes

Affected

Website

Operational from 5:00 PM to 11:15 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    After update to 7.5.5.2 ShortPoint version on SharePoint 2019, users who have news connections on their pages are not able to load them in Internet Explorer browser.

    This issue happens due to a code change that is not supported by Internet Explorer browser.

    We are working on fixing this issue in the product.