ShortPoint - Site Contents/ Document Library/List modern pages are loading blank when Site Layout is set in Modern Theme Builder – Incident details

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Site Contents/ Document Library/List modern pages are loading blank when Site Layout is set in Modern Theme Builder

ResolvedPartial outage260 hours 57 minutes

Affected

Website

Operational from 11:10 AM to 8:07 AM

  • ResolvedUTC

    The issue has been resolved by itself. Just a few customers were experiencing this issue, and they are not able to reproduce it anymore.

  • MonitoringUTC

    The fix is being verified.

  • InvestigatingUTC

    Users who have set the Site Layout in Modern Theme Builder are experiencing issues with loading Site Contents or Document Library/List pages. All these pages are loading blank.

    Environment: SharePoint O365 and SharePoint 2019
    ShortPoint Version: 7.4.0.10

    Our team is working on fixing this issue, and we will update you here once the issue will be resolved.